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UPDATE: 2019-2020 University Parking Permit Prorated Refunds

August 6, 2020

Dear Faculty and Staff,
 
To provide additional clarity regarding parking permit refunds, please review the updated message below.
 
In continuing response to COVID-19 disruptions, employees who purchased parking permits for the 2019-2020 academic year and did not return to campus during the closure may request a partial refund. This includes the Uptown Campus, Tidewater Garage, Murphy Garage, HEAL, Hutchinson, Perdido, Loyola Community Garage, LaSalle Garage, Saratoga Garage and 1555 Poydras. Employees who contract with the Superdome must contact their parking office directly to inquire about any applicable refund policies.
 
Refunds will cover permit payments made between March 15 and July 31, 2020. All refund requests must be submitted by September 1, 2020 via the Parking Cancellation Form. This form only applies to the COVID-19 closure for the 2019-2020 permit year and has been updated to allow requests to specify months of usage for those who may have parked on campus for some time during that period. However, this form is not related to any cancellations in the 2020-2021 permit year. Once Parking Services receives the completed form and processes the request, payment will be refunded based on the original method of permit payment. For example, if payment was through payroll deduction, then approved refunds will be processed on the employee's next paycheck.
 
If you have any questions, please email parking@tulane.edu or by phone at 504-865-5441.

Regards,
 
Patrick Norton
Senior Vice President and Chief Operating Officer