IT has resumed regular Service Desk hours.
Visit wifi.tulane.edu to setup your WiFi connection to Tulane's Eduroam network. Follow the below steps to get started:
To learn more about detailed configuration information for specific devices and operating systems or eduroam, view our Knowledge Base article.
Some Tulane applications require a secure connection using a VPN. If you haven’t installed and configured the Tulane VPN, Pulse Secure, on your device, please chose the correct device below and follow the instructions to get started. Once installed, use your Tulane credentials to log in.
This program is designed for students who have damaged, stolen or broken personal laptops as a temporary solution until your laptop is replaced.
Hotspot Recommendations & Funding
You can temporarily add a hotspot to your mobile plan to access internet off campus. Contact your mobile phone provider to discuss your options. IT suggests adding the unlimited data option in order to save money and minimize disruption to your work. Once you’ve added a hotspot to your mobile plan, there are two options for setting up a hotspot: 1) turning on your smart device’s built-in hotspot or 2) purchasing a hotspot device from your mobile provider, an electronics store, or online (Best Buy, Apple, Target, Amazon, Walmart, etc.).
Need assistance with funding your hotspot purchase? Submit a request through the Tulane donor-funded Hurricane Relief Fund for Students. Note: Emergency funding is not guaranteed.
Onsite Internet Spaces
Tulane is providing temporary internet spaces on or near both the downtown and uptown campuses for students who do not have internet access or a stable connection at this time. Please do not attempt to go to other locations on the uptown campus (other than the locations listed below) to access internet at this time. To monitor additional internet spaces, visit the Forward TUgether Communications and check for updates under Student Affairs.
Uptown Campus Locations:
Downtown Campus Locations:
The Innovative Learning Center will be holding remote office hours to help with any pedagogical and/or academic technology needs you have.
Mondays and Thursdays: September 20 - December 16, 12:00 - 2:00 PM CST
Click the link below to join via Zoom:
Information Technology’s CEA program is providing online, remote assistance to faculty who need help with their Zoom classes before, during or after Zoom class sessions (i.e. troubleshooting any Zoom or remote tech issues).
Faculty may change multiple course assignments and due dates in bulk without having to manually make those changes to each assignment in their course. To learn more, visit the Canvas Instructor Guide, “How do I bulk updates due dates…”