Securing the Human Artwork

Security Awareness:

Securing the Human Video Training:
5 minutes to becoming better informed

Want to be safer online? Securing the Human training videos are now available courtesy of Technology Services. Securing the Human’s short and informative videos cover important topics including social networking and protecting your children online. If you have 5 minutes, you can improve your security habits regarding email, instant messaging, browsers, social engineering, mobile devices, secure data destruction, and protecting your computer. There are also special tips for senior managers and international travel. Most videos are only 5 minutes long or shorter.

How to Access Securing the Human

These easy to use training tools are available through the Training Wave at Gibson online:

  • Log in to
  • Click on “Training Wave” in the lefthand menu
  • Click on “Course Catalog”

All courses in the category “Technology Services” are part of the Securing the Human training series

Win a prize!

Watch all 11 videos by September 25 of TechWeek and be entered in a drawing to win a iPad. One winner only. Learn more about Securing the Human Training at

Sign Up for Hands-on Computer Classes at 

Where can faculty and staff sign up to learn Blackboard/ myTulane, Photoshop, Illustrator, the Commonspot Web Content Management System and more? Instructional technologists David Akirtava, Mike Griffith and David Robinson lead short classes - generally 1-2 hour sessions - on all of these systems on the Uptown and Health Sciences Center campuses. Sign up at


Technology Connection


The Technology Connection

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AND if you can't find it in our store, we can order it for you. Visit our on-campus store for all of your computing needs.

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TechWave Fall 2014

Helpful News from Tulane Technology Services - Fall 2014

High Performance Supercomputer “Cypress” Now Online

CTO Charlie McMahon (right) leads a tour of the Cypress supercomputer joined by (left to right) Leo Tran, Dr. Andrew Lackner, Provost Michael Bernstein, and Dell representative Peter Fischer.Research infrastructure is a fundamental factor in attracting new faculty and prospective graduate students. The analysis of “big data” is now routine in virtually every discipline, with important applications in fields such as genomics, meteorology, remote sensing, molecular modeling, artificial intelligence, digital media, robotics and more. Tulane Technology Services is building a supercomputer that can process big data, enabling new discoveries on the part of Tulane’s data-intensive researchers.

CTO Charlie McMahon (right) leads a tour of the Cypress supercomputer joined by (left to right) Leo Tran, Dr. Andrew Lackner, Provost Michael Bernstein, and Dell representative Peter Fischer.

Among the Fastest Computers in the World

Named Cypress, this supercomputer will be ranked in the Top 500 fastest computers the world. It will be comparable in speed to high performance computers such as “Mustang” at the Los Angeles National Laboratory and “Carter” at Purdue University. When complete, Cypress will deliver a peak general capability of 370 teraflops and will incorporate 7.936 terabytes of fast main memory with 1 petabyte of high-performance storage.

The design of Cypress is very similar to more powerful machines that are deployed at the Louisiana Optical Network Initiative (LONI) and the Texas Advanced Computing Center (TACC), making it easy for Tulane researchers to port their code to larger environments as their models grow larger and more complex. Building Cypress enhances the university’s research infrastructure and expands research capacity. Not only will Cypress prove beneficial to current Tulane faculty and students, but it will also serve as a major draw for new faculty and prospective graduate students. “Since Hurricane Katrina, Tulane has rebuilt its High Performance Computing capabilities through the unique architecture ‘Cypress.’ This system allows users to move seamlessly between big data analytics and traditional HPC capabilities, enabling research projects including traumatic brain injury studies in professional athletes,” says Chief Technology Officer Charlie McMahon. “We hope to demonstrate to the university that by using this supercomputing capability, our researchers are able to tackle bigger and more complex problems, to publish more papers, and win more research grants.”

Operational on October 1, 2014

“Cypress is in testing now and will be operational on October 1, 2014. A faculty committee will determine which projects can utilize Cypress.

Adobe’s Creative Cloud coming to Tulane

Adobe’s Creative Cloud coming to Tulane

Soon Tulane students, faculty and staff will have access to the Creative Cloud, Adobe’s software suite for image design, print and web publishing, video and audio editing, and more. Tulane has signed a three-year agreement with Adobe Systems to make the Adobe Creative Cloud available to all faculty and staff for use on university-owned machines. Students will have access to Creative Cloud applications in computer labs such as the Technology Commons in Willow and Boggs, and the Howard-Tilton Library Learning Commons. Faculty and staff may download the apps for use on their Tulane-owned computers.

Applications included in the Creative Cloud are:

  • Acrobat Pro XI – read and create PDF documents
  • Photoshop CC – the industry standard photo and raster-graphics editor
  • Illustrator CC - vector graphics editor
  • InDesign CC - desktop publishing
  • Dreamweaver CC - combination code/GUI web development
  • Premiere Pro CC - real-time, timeline-based video editing software
  • Audition - digital audio editor
  • Edge Animate - build browser-based content using HTML5, Javascript, JQuery, and CSS3
  • After Effects CC - digital motion graphics and compositing software
  • Muse CC - web development program that emphasizes webpage building for designers without emphasizing writing code
  • And other Adobe applications.


Adobe Creative Cloud download instructions for faculty and staff are available at the Knowledge Base at

Students will have access to a set of the Creative Cloud applications in the Howard-Tilton Library Learning Commons and other computers throughout the Howard-Tilton Library, at the Willow Technology Commons, the Boggs Technology Commons, and the Cudd Hall student computers. NOTE: Adobe applications will be rolled out throughout the fall semester, and may not be available at all locations immediately.


Look for Adobe representatives and in-depth workshops on campus September 24 during TechWeek ( Training sessions are being set up now and registration will be available at

For information on accessing the Creative Cloud, training sessions on campus and recommended training links see


Emergency Response and TUPD collaborate with
TSNOC in Emergency Operations Center

As the challenges facing universities in the emergency arena become more complex, Tulane has become the benchmark in response management. Technology Services, Tulane University Police Department (TUPD) and Emergency Response have combined forces and resources to develop and implement one of the country’s first multi-discipline incident command centers.
This space serves as an integrated operation center combining Police, Emergency Response, Network Operations, and Technical Support functions.
In 2013, Technology Services announced the opening of the Technical Support and Network Operations Center (TSNOC). The TSNOC combined both network and service desk operations. This spring, TUPD relocated its Emergency Dispatch Center to the same physical location to leverage the efficiencies of having technical support close by. Emergency Response then constructed its state of the art Incident Command Center adjacent to these two futuristic operations centers, allowing us to focus the most commonly utilized resources on emergency situations that arise. Cross training with Technology Services personnel will allow Tulane to ramp up the emergency call center in times of crisis. The advanced nature of this operations center has placed Tulane in constant demand to present the model on a national level.

What is Multi-factor Authentication?
Use stronger authentication to protect online accounts

Phishing attacks and other methods of procuring user passwords are becoming increasingly more sophisticated. These type of attacks create an environment in which strong passwords are compromised because users are inadvertantly giving them away to attackers.

Authentication is the process of confirming your identity in order to access online accounts. To better protect these accounts, websites are moving to stronger authentication methods that require the use of more than one factor to identify users. Multi-factor authentication is now gaining popularity because it adds an additional layer of security on top of the use of your username and password.

Authentication is usually based on one of three factors:

  • Something you know (password or PIN, for example)
  • Something you are (fingerprint or biometric scan) or
  • Something only you have (Splash card, ATM card, cell phone, laptop)

Many sites require only one category of identification for you to gain access, and that’s usually your password (along with your username, of course). Multi-factor authentication requires the user to present items from at least two of the above groups before access is granted.

Banks have been using strong authentication for years (you need your ATM card and your PIN to access your account at an ATM machine). So, if an attacker steals your username and password for a site in which you have set up multi-factor authentication, it would do them no good. If they tried to access that site, they could log in only from a device associated with your account (something you have). As soon as they tried to login, you’d receive an email or text alert notifying you that someone has tried to sign in with an unauthorized device.

Popular sites like Facebook, Twitter, Gmail, LinkedIn, and Paypal have all made multi-factor authentication available to their users, so this is something you can take advantage of now if you use those services. To find out whether your favorite application supports multi-factor authentication see Technology Services is investigating multi-factor authentication for use at Tulane.


Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 --