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Services

Communication services
We offer and support resources to keep you connected with your community, such as e-mail, wireless, telephones, and mailing lists(listservs).]

Technology Commons
Computers and other digital conveniences are available to students, faculty, and staff in multiple location across the Uptown campus.  Learn more about the Technology Commons.

Enterprise services
Support for Tulane Accounting Management Systems (TAMS), the Budget Development System, The Library System, the Student Information System (SIS), the Payroll/Human Resources System (PPS), and Administrative Connections is provided by Software Application Services.

Fee-based services
We also offer a range of fee-based services for special events presentation, digital production, and broadcast for the Tulane community.

The Technology Connection: Software & Hardware Purchasing Assistance
techconnect.tulane.edu
(504) 862-8059 or (877) 623-0023
techconnect@tulane.edu 

If you wish to purchase a computing system, we suggest you consider using one of our campus resellers. You'll receive discounts and we'll be better able to support your hardware needs should a problem arise:
Tulane Campus Resellers

Training Opportunities and Resources
Technology Services has compiled a list of the training opportunities and resources that are available to Tulane faculty and staff.  Some are free, some are fee based.  All are available online.  Go to the web page or  view the list in PDF format.

User Support Services
Our End User Support group provides a range of technical support services for the Tulane community, including:

  • Report a Problem
  • Visit the Laptop Station in Central Building (Fogelman Arena) room 201 to configure your laptop for virus protection and for laptop software repair and troubleshooting
  • Visit the Learning Commons located on the 1st floor of the Howard-Tilton Memorial Library for walk-up services
  • Visit 201 Central Building for grade and test scoring services
  • Departmental support for Microsoft Windows 2003 server, PHAROS printing services, and on-site technical support staff liaisons
  • Telephone support: (504) 862-8888 or toll free (866) 276-1428

Web Services
The Tulane University Web site is maintained by the Office of the Vice President of University Communications, and is currently being revised. Please consult the university Webmaster for information on design guidelines.

Faculty or staff may submit a request for an account on the university Web server.

Web-based file sharing and document management is available using Greenspace. With Greenspace, you can organize and store files, allow multiple users to read and edit your files, e-mail a link to a file, and take advantage of the protection provided by nightly server backups. Log in using your Tulane user ID. Also see: Request more Greenspace storage space.

Tulane University, New Orleans, LA 70118 504-865-5000 website@tulane.edu