News & Media

Tech Tips for Hurricane Season 2014

Posted: 01 Aug 2014

As we approach the most active part of hurricane season, we all have to be prepared. Whether we have to evacuate, shelter in place or experience no hurricane-related activity at all, it's best to plan ahead. For overall hurricane preparedness see and and See below for our suggestions for making sure your tech devices are part of your overall hurricane preparedness routine. Staying connected is important, and you can mitigate the effects of a power outage on connectivity if you prepare.


Farewell, Camilo Mendez

Posted: 29 Jul 2014

Camilo Mendez joined Tulane Technology Services in January 2011 as a Senior Developer for the Banner Team (Admissions). He transitioned into the role of a Senior ODS/EDW Administrator/Developer where he served for the last two years. Camilo was instrumental in providing support for our student systems warehousing strategy with ETL development and adding value to Business Intelligence Enterprise solutions.


Adobe's Creative Cloud comes to Tulane

Posted: 04 Jul 2014

Soon Tulane students, faculty and staff will have access to the Creative Cloud, a suite of software for image design, print and web publishing, video and audio editing, and more. Tulane has signed a three-year agreement with Adobe Systems to make Adobe Creative Cloud available to all faculty and staff for use on university-owned machines and public machines. Students will be able to use Creative Cloud applications on any publicly available machine (such as those in computer labs and Technology Commons).


Farewell, Aaron Graves

Posted: 25 Jun 2014

Join us in saying farewell to Aaron Graves, a Technology Services network engineer. Aaron is taking a position at EATEL to be a part of their network engineering team. He has been with Technology Services since 2011 as a senior network engineer, during which time he designed and deployed the data center, firewall, and core networking topologies.


McAfee Agent Upgrade to version 4.8

Posted: 16 Jun 2014

Technology Services has upgraded our McAfee EPO Management Server to version 5.0 and our McAfee Agent to version 4.8. This upgrade applies to McAfee Anti Virus software running on University-owned computers. While a number of these systems were automatically transferred and updated, there are a number of systems that still need to be updated.


Zero Day Java 7 Vulnerability

Posted: 06/13/2013

Users who have Java  enabled in their browsers are vulnerable to a threat referred to as "Zero  Day Java 7 Vulnerability." Browsing the web with a vulnerable version  of Java installed and enabled means that simply visiting a website is  enough for an attacker to compromise your computer. This is known as a  "drive-by download."  Tulane Information Security is aware  of this exposure and is monitoring activity related to this issue. We are  blocking traffic from known sites that represent a threat.

  While disabling Java is  one method of blocking this threat, the use of Java is essential to use of   Banner and other Tulane enterprise systems so it is not a practical  solution. We recommend that the Tulane computing community be as vigilant  as possible about visiting unfamiliar websites and consider the following:

  2. Regularly check for,  update, and remove old versions of Java unless used for Tulane applications  including Banner and TAMS.  If unsure, please contact security for  clarification.
  4. Don't click on web popups, but close the window  instead. If popups won't close, open your process list and force your  browser to close.

Information Security  will provide continued updates about his issue. Please follow Information  Security at  If you have questions or require further detail about this issue, please email  us at

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 --