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Weekly Maintenance

Systems may become unavailable during the weekly maintenance window:


Sunday 6:00am-12:00pm


About: Videoconferencing

Videoconferencing resources across campuses.

Knowledge Base

Submit a Support Ticket

  • Contact: Technology Services
  • Email: help@tulane.edu
  • Phone: 504-862-8888

Current Status

 

12/14/15 8:54 AM

Blue Jeans Videoconferencing is performing normally

Blue Jeans Videoconferencing is performing normally

 

Recent System Notifications

 

12/14/15 8:54 AM

Blue Jeans Videoconferencing is performing normally

Blue Jeans Videoconferencing is performing normally

12/11/15 3:24 PM

Blue Jeans Videoconferencing Maintenance Notice

On Sunday, December 13, 2015 from approximately 11:00pm to 2:00am (9:00pm to midnight PST (UTC/GMT-8)), we will be performing network maintenance. Users may experience service disruptions during this period.
12/9/15 3:43 PM

Blue Jeans Videoconferencing is performing normally

Blue Jeans Videoconferencing is performing normally

11/18/15 2:22 PM

Blue Jeans Videoconferencing Maintenance Notice

On Saturday, November 21, 2015 from approximately 9:00 pm to 10:00 pm PST (UTC/GMT-8), we will be performing network maintenance. Users may experience service disruptions during this period.

11/2/15 11:54 AM

Blue Jeans Videoconferencing is operating as normal

Blue Jeans Videoconferencing is operating as normal

10/30/15 1:31 PM

Blue Jeans Maintenance Notice - Sat. October 31 11-11:30PM

Saturday, October 31, 2015 from 11:00 to 11:30pm, we will be performing service maintenance on Blue Jeans videoconferencing. Users will experience service interruptions during this 30 minute window.

10/16/14 2:33 PM

Videoconferencing operating normally

All videoconferencing systems are operating normally

3/14/14 4:29 PM

Videoconferencing maintenance is complete

Videoconferencing maintenance is complete and all systems are available as normal.

3/12/14 1:08 PM

Videoconferencing Maintenance Friday, March 14 from 2:00pm-4:00pm

Technology Services will be performing maintenance on the university's Cisco/Tandberg videoconferencing infrastructure on Friday, March 14 from 2:00pm-4:00pm CST. During this period, the Jabber Video (Movi) desktop videoconferencing client and the following videoconferencing room systems will not be available for making video calls:

  • 1338 Audubon Conference Room
  • 1555 Poydras Conference Room 14A
  • School of Medicine Room 6001
  • Primate Center Admin Conference Room
  • Gibson Hall SCS Conference Room
  • Elmwood Campus Room I
  • Madison Campus Rooms 6 and 9
  • Biloxi Campus Conference Room and Room 2
  • CIPR Conference Room

This maintenance will not affect AccessGrid/IOCOM videoconferencing systems, Adobe Connect, or Blackboard Collaborate. Normal operations will resume after the maintenance is complete. 

If you have already scheduled a videoconference event during this period, please contact Don Elbers (delbers@tulane.edu) so that the maintenance schedule can be adjusted.

6/19/13 3:28 PM

Videoconferencing System Update

All videoconferencing systems are operational and functioning normally.

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 504-862-8888 -- help@tulane.edu