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Weekly Maintenance

Systems may become unavailable during the weekly maintenance window:


Sunday 6:00am-12:00pm


About: Printing

Printing systems across campuses.


Knowlege Base

Submit a Support Ticket

  • Contact: Technology Services
  • Email: help@tulane.edu
  • Phone: 1-866-276-1428

Current Status

 

3/7/14 1:30 PM

EBS systems operating normally

EBS systems operating normally

 

Recent System Notifications

 

3/7/14 1:30 PM

EBS systems operating normally

EBS systems operating normally

2/21/14 4:31 PM

EBS maintenance 8-9:00AM Sunday, February 23

On Sunday, February 23, 8am to 9am EBS, including TAMS and HCM, will be unavailable due to system maintenance.

7/23/14 12:01 PM

Datastore Unavailable

Datastore will be down for at least 24 hours as we continue to recover from the damage caused by the power outage in our Data Center. We will post a projection for when Datastore will be back online as soon as we are able.

2/21/14 6:28 PM

Cognos reporting unavailable of Sunday, February 23

Sunday, February 23, 7am to 1pm – Cognos reporting sourced from Banner will be unavailable due to Banner system maintenance.

Sunday, February 23, 2pm to 5pm – Cognos reporting sourced from the ODS will be down due to Banner system maintenance.

2/20/14 12:57 PM

Blackboard Transact Maintenance Sat., 4-6 AM

Blackboard Transact, which regulates many Splash Card services, will be serviced Saturday, February 22nd, from 4:00am to 6:00am.

During this time, the following features will be unavailable:
 - Nola Bucks transactions at off campus locations.
 - Card deposits within Gibson Online (eCard / eAccounts)
 - Vending machine purchases with Splash Money

Other systems will run in offline mode, with users having the same privileges as normal and should not see a noticeable change:
 - Door swipe access
 - Register Systems

Printing Services: Pharos printers will continue to accept print requests and charges will be cached and reconciled when the system is restored.

Please call the Card Services Helpline at (504) 481-2908 if you need assistance.


1/30/14 3:58 PM

All systems are functioning normally

All systems are operational and functioning normally

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu