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About Technology Services

Charlie McMahon, Vice President for Information Technology, Chief Technology OfficerTechnology Services provides information technology services that meet the needs of the Tulane University community and enables Tulane’s mission by delivering technology solutions that support achieving institutional goals and objectives.

Leadership:


Charlie McMahon, Vice President for Information Technology & Chief Technology Officer

Technology Services divisions:




Mary Walsh, Assistant Vice President Software Application ServicesSoftware Application Services serves as the university’s enterprise information systems organization. These services include running the Banner and TAMS systems as well as multiple other applications and databases.

Leadership:

Mary Walsh, Assistant Vice President for Academic and Administrative Computing



Hunter Ely, Chief Information Security Officer, Technology Security Services

Information Security Office serves as the university’s IT security and business continuity organization. These services include policy review and enforcement; and computer, data, and administrative applications security related services.

Leadership:

Hunter Ely, Information Security and Policy Officer



Lieu Tran, Deputy Chief Technology OfficerTulane’s Infrastructure Services provides the backbone for Tulane’s technology strategy, including the operation of several data centers at multiple sites, enterprise level application  and web hosting, business continuity planning, building and managing the voice and data network both wired and WIFI, and providing secure Unix based hosting for key enterprise data. Key applications include mail servers, authentication/domain servers, file servers, web and media servers, and back-end database servers.

Leadership:

Lieu Tran, Assistant Vice President for Information Technology Infrastructure, Deputy CTO



Tom_GeraceNetwork Operations and Support Center monitors network and systems throughout Technology Services infrastructure.


Leadership:

Tom Gerace, Assistant Vice President for Enterprise Services

 


Pat Wilks Simoneaux, Director of Technology Administrative ServicesTechnology Administrative Services  serves as the internal support organization for Technology Services. These services include financial and staffing issues as well as other organizational support activities.

 

Leadership:

Pat Wilks Simoneaux, Director of Technology Administrative Services

 


Technology Services Staff


Leadership

Charlie McMahon
Vice President for Information Technology &
Chief Technology Officer

Hunter Ely
Information Security and Policy Officer

Tom Gerace
Assistant Vice President
for Enterprise Services

Lieu Tran
Assistant Vice President
for Information Technology Infrastructure, Deputy CTO

Pat Wilks Simoneaux
Director
Technology Administrative Services

Mary Walsh
Assistant Vice President for
Academic and Administrative Computing

 

 



Staff

Gina Allen
Communications and
Information Security Policy Specialist

David Akirtava
Instructional Technology Specialist

Tanya Ambrose
Accountant I

Eric Anderson
Language Learning Lab - User Services Analyst II

Jonathan Beals
Telecommunications Specialist

Joseph Bao-Loc Trung
Systems Administrator II

Frank Batchen
User Services Analyst Team Lead

Patrick Bingham
Web Developer II

Bruce Boucree
TIS Analyst II/Payroll & HR

Kathy Bourgeois
Manager

Sheri Bouyelas
Telecommunications Specialist

Keith Brown
Telecommunications Specialist

Mark Bryant
Contract

Danmei (Grace) Cai
Senior COGNOS Applications Developer

Jamie Causey
Senior System Administrator

Chris Cawley
Web Developer II

Tom Cheek
Senior Systems Administrator/Web Applications

Xiang Chen
ETL Data Warehousing Administrator, Business Intelligence & Analytics


Louis Crispino
Sr. Programmer

Tim Deeves
Director

Douglas Duckworth
Technical Operations Support Specialist

John Ducote
User Services Analyst II

Andrew Duke
User Services Analyst II

Delvin Dumas
Technical Operations Support Specialist

Don Elbers
Assistant Director of Media Services

Deborah Elzie
Payson Institute – Instructional Designer

Helen Fan
Senior Oracle DBA

Carrie Fisher
Information Systems Specialist

Denise Forbes
Senior Oracle DBA

Tiffany Gaines
On-Site Support Technician (HSC Group)

Joseph Ghattas
Project Engineer/Manager

Glenn Giffin
Senior System Administrator (Team Lead)

Stephen Gordon
System Administrator II

Michael Griffith
Faculty Technology Coordinator – Team Leader

Chunyan Gu
Web Applications Analyst II

Larry Hamilton
User Services Analyst III - Team Lead

Scott Hamilton
Senior Network Engineer

Vicki Hankton
Office Manager

Budd Hirons Jr.
Coordinator of Web Technologies

Ben Jennings
Network Administrator – Student Health

Bryan Jones
Telecommunications Specialist

Sheldon Jones
Associate Director

Scott Kehoe
Sr Network Engineer

Wendy King
Accountant I

William "Randy" Kitchens
User Services Analyst III

Michael Lambert
System Administrator (AIX)

Terry Laurent
NOC - Technical Operations Support Specialist

Victoria Law
NOC- Technical Operations Support Specialist

Carlos Le
Systems Administrator II

Brad Leblanc
Systems Administrator

Jared Lewis
Senior Database Administrator

Mark Liggett
Senior IT Security Analyst

Christi Longlois
Lead Cognos Trainer

Jason Lorino
System Administrator

John Louviere
System Administrator

Nick Maggio
High Performance Computing Administrator

Salvador Marchese
Senior Computer Operator

Keith Martin
Staff

Amery Martinat
Applications Developer I

Hunter McMillan
Security Administrator

Lourdes Mega
Lead Banner Trainer

Saroj Mehta
Accountant I

 

 

 

Shane Mills
Technical Operations Support Specialist

Olivia Mitchell
Licensing Specialist

Robert Moore
Multimedia Production Spec

Germaine Nash
Oracle Developer III

Oliver Nelson
Senior Oracle Applications Developer

Kenneth Newton
Web Developer II

Burnell Offord
Programmer/Analyst/Accounts Receivable

Prasad Paladugu
Senior Oracle Applications Developer

Ruth Peacock
Executive Secretary

Jeremy Pelegrin
Senior System Administrator

Arielle Pentes
School of Liberal Arts– Web Manager/Multimedia Dev Spec

Lee Peters
Systems Administrator

Tue Pham
Systems Engineer

Paul Poissenot
Systems Administrator II

Shinola Powell-Wright
Multimedia Production Specialist

Venkata Puttagunta
EBS Developer

Glenda Rachal
Telecommunications Specialist

William (Bill) Rachal
Director, Enterprise Applications

Robert Randall
Lead HCM Trainer

Tim Riley
Director

Anthony Robb
Sr. Database Administrator

Craig Rock
Multimedia Production Specialist

Lee Rubin
Instructional Technology Specialist

Bram Sanchez
Information Technology Manager

Don Scherer
Systems Administrator II – Storage Specialist

Jaelle Scheuerman
Newcomb Institute– User Services Analyst III

Irvin Schwarz
School of Continuing Studies – User Services Analyst III

Roger Serrano
Student Systems Application Developer

Matt Shackelford
Technical Operations Support Specialist

Paul Sieberth
Encryption Services Analyst

Karanjit (KJ) Singh
Sr. Oracle Applications Developer

Nick Skaggs
Technical Operations Support Specialist

Cheryl Sterling
Manager

Bryan Stroebel
Manager, Advanced Applications

Patricia Sullivan
Secretary

Hope Sun
Sr. Database Administrator

Nag Sunkara
TS/Oracle Applications Developer II

Tina Taylor
Telecommunications Specialist

Derek Toten
Director, Academic Technology Services

Hoang Tran
High Performance Computing Administrator

Jonathan Tran
Applications Developer II

Van-Ha Tran
TIS Analyst II/Financial Aid

Mamie Tross
User Services Analyst II

Syam Unnithan
User Services Analyst II

Gary Valence
TIS Analyst II/Payroll & HR

Joe Van Meter
Sr. Oracle Applications Developer

Chris Villemuer
Systems Administrator II

Vic Viosca
TIS Analyst II/TAMS

Tommy Vu
BI Analytics Team Lead

Clement Wang
TIS Analyst II/Admissions Developer

Quentin Ward
User Services Analyst III

Carlotta Watson
Student Records Developer

Darren Wexler
User Services Analyst II

Angel Williams
Technical Operations Support Specialist

Jerry Wilson
Director, Telecommunications

Chris Wood
Encryption Analyst

David Zeringue
Classroom Learning Environment Designer

Brian Zitzmann
Applications Developer II

Scott Zitzmann
Manager, Banner Application Development

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu