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Technical Support and Network Operations Center
 
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Tulane Technology

If you are experiencing problems with technology on campus, we encourage you to submit a ticket to our help desk by calling 504-862-8888 or online at http://support.ts.tulane.edu. If you have a problem with technology on campus and you can't get it resolved, please call 504-644-8467 or email help@tulane.edu and one of our team leaders will respond directly to provide further assistance.


Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



New Look and Feel for EBS Single Sign On Login Screen

Posted: 24 Apr 2015

There will be a new look and feel when you log in to EBS (TAMS and HCM) Single Sign On on Monday, April 27. Don’t let the new look throw you - just log in as you normally would using your Tulane username and password.

...more


Clutter filtering feature available in WaveMail

Posted: 16 Apr 2015

Tulane Wavemail users may get a service notification about "Clutter" - a feature that helps you clean up your email inbox. Don't worry - it's legit!

...more


First Science DMZ user

Posted: 09 Mar 2015

Last spring Technology Services announced the National Science Foundation grant funding the Science DMZ - Tulane's dedicated high-speed science network. We’re proud to announce our first end-user is now connected with more on the way!

...more


Box Storage Increases to 50GB

Posted: 23 Feb 2015

Good news! Box online storage quotas have been doubled from 25GB to 50GB.

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 8888
Downtown: (504) 988-8888 or ext. 8-8888
Toll Free: (866) 276-1428

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu