shadow_tr


Follow us on Twitter
Like Us on Facebook
RSS Announcements Feed
Technical Support and Network Operations Center
 
Box-ad
Tulane Technology

If you are experiencing problems with technology on campus, please contact the Technical Support and Network Operations Center by phone at 504-862-8888, by e-mail at help@tulane.edu, or online at http://support.ts.tulane.edu.

 

Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



Data Privacy Day

Posted: 27 Jan 2016

Tulane is committed to your privacy. As the Information Security and Policy Officer it is part of my job to ensure that Tulane is taking every precaution we can to protect your data. My office is charged with working to maintain the security necessary to protect this privacy. This includes protecting Federal Educational Rights and Privacy Act (FERPA), Health Insurance Portability and Accountability Act (HIPAA) data, and other research or personally identifiable data. With this in mind, we are focusing on Data Privacy Day to highlight what we are doing to protect your data and what you can do to ensure that your privacy is protected in all aspects of your online life.

...more


Canvas Learning Management System Pilot

Posted: 19 Jan 2016

The Learning Management System is an integral part of the educational experience at any institution of higher education. Often this system is the first place where the interaction between students and faculty happens in any given semester. If the system is robust enough, it can foster a deeper understanding of the material and help to assess student comprehension across the term. With these systems filling such an important role, it is necessary to evaluate the options every few years in order to make sure we are providing the best tools to our community. To this end over the fall 2015 semester Technology Services conducted a limited pilot of the Canvas Learning Management System in approximately 20 courses across the university. The results from this pilot were very encouraging with a majority of both student and faculty users preferring the new tool to our current LMS, Blackboard. For spring of 2016 we are expanding our pilot to invite anyone on campus to participate. This invite includes faculty wishing to offer classes, students looking for a new place to host campus organizations, or any staff who currently operate resources in Blackboard. 

...more


Jabber Video for Telepresence is being retired

Posted: 05 Jan 2016

Tulane’s Jabber (a.k.a. Movi) Video for Telepresence desktop videoconferencing service is being retired. Cisco, the originator of this service, has discontinued the software, so Tulane support for this service will end on Friday, January 29 at 5pm. After this date, customers will need to utilize an alternate Tulane supported videoconferencing tool such as Skype for Business, Blackboard Collaborate, BlueJeans, or ViewMe (a.k.a. SeeVogh).

...more


Nag Sunkara wins Staff Excellence Award

Posted: 22 Dec 2015

Congratulations to Nag Sunkara of Technology Services for winning a 2015 President's Staff Excellence Award!

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 2-8888
Downtown: (504) 988-8888 or ext. 8-8888

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 504-862-8888 -- help@tulane.edu