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Technical Support and Network Operations Center
 
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Tulane Technology

If you are experiencing problems with technology on campus, please contact the Technical Support and Network Operations Center by phone at 504-862-8888, by e-mail at help@tulane.edu, or online at http://support.ts.tulane.edu.

 

Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



Welcome Back, Students!

Posted: 18 Aug 2015

Welcome back, students! Here’s what you need to know about getting assistance with campus technology.

...more


Faculty & Staff, Please Do Not Upgrade to Windows 10

Posted: 29 Jul 2015

Microsoft is releasing a free upgrade to Windows 10 through an automatic Windows update. In order to avoid any potential issues, we are recommending that Tulane faculty and staff not upgrade at this time. We are continuing to test Windows 10 compatibility with the software and systems in use across our campuses.

...more


Tech Tips for Hurricane Season - 2015

Posted: 10 Jul 2015

Each year we update Technology Tips for Hurricane Season - a collection of helpful tips to keep your devices functioning in the event of a power outage during hurricane events.

...more


What Tulane Parents Need to Know About Phishing

Posted: 26 Jun 2015

Phishing email scammers attempt to gain access to passwords and other valuable information by using social engineering techniques. The sender pretends to be an entity that the user knows or trusts. These messages always contain links or attachments that the attacker tries to fool the user into clicking or opening.

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 2-8888
Downtown: (504) 988-8888 or ext. 8-8888

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu