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Technical Support and Network Operations Center
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Tulane Technology

If you are experiencing problems with technology on campus, we encourage you to submit a ticket to our help desk by calling 504-862-8888 or online at If you have a problem with technology on campus and you can't get it resolved, please call 504-644-8467 or email and one of our team leaders will respond directly to provide further assistance.

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Password Maintenance

Forgotten, New, and Resets


Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors


myTulane and Blackboard

Go to myTulane
Learn about myTulane


Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)


Gibson Access

What Tulane Parents Need to Know About Phishing

Posted: 26 Jun 2015

Phishing emails attempt to gain access to passwords and other valuable information by using social engineering techniques. The sender pretends to be an entity that the user knows or trusts. These messages always contain links or attachments that the attacker tries to fool the user into clicking or opening.


Charlie McMahon on CIO Talk Radio

Posted: 13 May 2015

Tulane Chief Technology Officer Charlie McMahon will be interviewed live on CIO Talk Radio on Wednesday, May 13 at 9:00 AM Central time. Listen in at this URL:


Lync Online will transition to Skype for Business

Posted: 08 May 2015

Microsoft Lync users should be aware of an upcoming change - Lync will transition to Skype for Business within the next 30 days. You'll see a new look and feel and branding that reflects Skype for Business, but all of the features of Microsoft Lync will be retained.


New Look and Feel for EBS Single Sign On Login Screen

Posted: 24 Apr 2015

There will be a new look and feel when you log in to EBS (TAMS and HCM) Single Sign On on Monday, April 27. Don’t let the new look throw you - just log in as you normally would using your Tulane username and password.


 Need Support?


Via Instant Answers
Online Knowledgebase

Via Phone
: (504) 862-8888 or ext. 8888
Downtown: (504) 988-8888 or ext. 8-8888
Toll Free: (866) 276-1428

Via E-mail

Via Live Chat and Online Request


Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 --