How to Help:
Believe your friend: Accept, validate, and acknowledge your friend's feelings.
Listen, offering compassion, encouragement, and supportive statements, such as:
Be clear that the abuse is not your friend's fault.
Resist seeing your friend as a victim.
Show your friend respect.
Identify and emphasize your friend's strengths.
Be aware that your friend may be feeling embarrassment or shame. Accept that your friend may return to the batterer for the time being.
Respect your friend's right to self-determination, and to make her/his own decisions.
Give information about options in a neutral, non-judgmental way.
Empathize. Allow your friend to vent her/his feelings, if desired, and echo them.
Let your friend know that her/his feelings and reactions, whatever they are, are normal.
Give only realistic reassurance.
If your friend is a Tulane student, let her/him know about available on-campus resources, such as:
What to Avoid:
Using loaded questions, such as:
“Are you...” is a more neutral way to ask questions.
Giving orders or making moral judgments, such as:
Giving advice, such as:
Remember to give information, not advice, to allow your friend to make her/his own decisions.
Slamming the abuser, such as:
Remember to target specific, abusive behaviors, rather than the abuser.
Offering unrealistic assurance, such as:
Even well-intentioned comments can trivialize the seriousness of your friend's situation. The person in an abusive relationship benefits from a realistic appraisal of circumstances and options.
Story Topping, such as:
Remarks like these discount your friend's feelings.
Educational Resources and Counseling, Tulane University, New Orleans, LA 70118 504-865-5113 website@tulane.edu