Frequently Asked Questions

Why do I need to bring proof of income if I don’t have insurance?

Tulane Community Health Center collects payments on a sliding fee scale. This means the payment for your visit is based on your income level.

How often should I bring my proof of income?

Proof of income should be brought at your first visit and then once a year. Failure to bring proof of income will result in having to pay full price for your visit. This amount can range from $65 - $95. Paycheck stubs and tax documents are examples of documents accepted as proof of income.

What is the minimum payment?

The minimum payment for all patients is $30 per visit. This amount does not include the cost of labs or any other tests performed during your visit.

I have insurance but I don’t want to use it. What should I do?

As a patient, you have a right to choose whether or not you use your insurance. If you choose not to use your insurance, you will be responsible for the entire cost of the visit.

I am homeless and can’t afford to pay. What should I do?

Homeless patients must bring a letter from the shelter they are staying at which states the patient is homeless in order to receive free care.

I would like to make a donation to Tulane Community Health Center. How do I do this?

Please click here to make a donation.

Should I eat before I have my lab work done?

Please call the clinic to confirm if you should fast before having lab work done. Some labs may require you to fast while others may not. If, for any reason, you are unable to reach the clinic it is best to arrive with an empty stomach (no coffee, or anything else!).

What is the cost of a behavioral health visit?

To see our psychiatrist the fee is minimum $30 but may be as high as $130 based on your level of income for self-pay patients. We accept most insurance plans. Please view our list here: insert link to insurance list.

To see our Social Worker the minimum fee is $10 but may be as high as $100 based on your income level. Social Work visits are covered by GNOCHC.

When should I call to have my prescription refilled?

Before you call the clinic, please call your pharmacy and have them send us a refill request. Please have prescriptions requested at least 2 weeks before you run out.

If you participate in our Pharmacy Assistance Program, we request that you inform us 1 month before your prescription runs out.

When can I come in to have blood work done?

We draw blood between the hours of 8:00 am to 12:00 pm and 1:00 pm to 3:00 pm.

When can I have a TB skin test performed?

We perform these tests on Monday, Tuesday, Wednesday, and Friday between 10:00 am and 2:00 pm. Please be aware that you are required to return to have your TB test read within 48-72 hours.