This is a new fire code requirement as per  NFPA 101 – 2009, Section 12.7.6  which has been adopted by the Louisiana Office of the State Fire Marshal.

In Assembly occupancies at least one trained crowd manager or crowd manager supervisor must be provided.  These occupancies include facilities involving Commencement,  activities at Turchin Stadium, Dixon Hall, McAlister Auditorium, Fogelman Arena, etc.   An Assembly occupancy as per the  fire code is where there is a gathering of 50 or more persons for deliberation, worship, entertainment, eating, drinking, amusement, awaiting transportation or similar uses or used as a special amusement building.  For an occupant load which exceeds 250, additional trained crowd managers or crowd manager supervisors shall be provided at a ratio of one crowd manager or crowd manager supervisor for every 250 occupants, unless otherwise permitted by the following:   This requirement shall not apply to assembly occupancies used exclusively for religious worship with an occupant load not exceeding 2000.   The crowd manager shall receive approved training in crowd management techniques.  Crowd managers will be appointed by the departments responsible for the assembly occupancies and their activities. 

At this time an online training module has been developed by the Maryland State Fire Marshal's Office and is available at no charge.  It is accessible at   Please note that there is a video from the Station Night Club Fire which includes scenes which are disturbing.  If you do not wish to view this video, then at that screen, click on the link to continue the course.

Personnel who are to serve as crowd managers must successfully complete this training module which includes a quiz.  Also, when you have successfully completed the course and quiz, you will be allowed to print a certificate.  Please print the certificate to be given to your supervisor or manager for documentation.  The quiz information is not documented on a database which is accessible to Tulane University.  Please click on the following link and provide the requested information:  for documentation purposes as OEHS has access to this database. 

If you have an questions or comments, then please contact Louis Mayer of the Tulane University Office of Environmental Health and Safety (OEHS) at 504-988-2447 or

OEHS, 1430 Tulane Ave., TW-16, New Orleans, LA 70112   |   504-988-5486   |