Patient Rights

  • The right to humane care and treatment. You will be treated with respect, consideration and dignity. You can expect that your personal convictions and beliefs will be taken into account when you seek help.

  • The right to accurate information, to the extent known, concerning diagnosis, treatment and prognosis of an illness or health-related condition.

  • This includes the right to accurate written information about drug products or drug treatment for an illness. It will include appropriate alternatives to Student Health Center (Uptown) care. You or your legal representative will have access to the information contained in your medical record.

  • No care can be provided to you without your consent.

  • The right to participate in decisions which are made regarding your health care and treatment, including ethical concerns.

  • The right to be informed of any research aspect of your care and to refuse to participate. Such refusal will not jeopardize your access to medical care and treatment.

  • The right to a second opinion regarding diagnosis or treatment. This includes seeking consultation with other providers. (However, consultation outside the Student Health Center (Uptown) is the financial responsibility of the patient).

  • The right to know who is counseling, caring for, or treating you. The practitioner's name and professional qualifications should be visible or stated on introduction.

  • The right to information regarding the scope and availability of services.

  • The right to information regarding fees for service; particularly notification as to what services may involve additional charges.

  • The right to confidentiality of your records. Your medical records will be kept in a secure environment and can only be released with your written consent except when release is required by law.

  • The right to accept medical care or to refuse treatment and to be informed of the medical consequences of that refusal.

  • The right to complain about the quality of medical care and have a fair review of that complaint without fear of compromise of future services.

See also:

 bullet Mission Statement
 bullet Patient Responsibilities
 bullet Eligibility for Care & Fees

Student Health Center, New Orleans, LA   |   504-865-5255   |