If you believe an object, letter or package is suspicious, contact Tulane University Public Safety at 504-865-5200 (uptown); 504-988-5555 (downtown); or 985-871-6411 (primate center).

MAIL IDENTIFICATION TIPS

Keep in mind that a hazardous agent can be enclosed in either a package or an envelope. However, some unique characteristics may assist in the identification of a suspect mailing.

Remember when receiving mail:

• Hazardous mail may have restricted endorsements such as "Personal" or "Private." These characteristics are important when the addressee does not usually receive personal mail at the office.
• Addressee's name or title may be inaccurate.
• Addressee may no longer be associated with the university.
• Return address may be fictitious or not available.
• Hazardous mail may have distorted handwriting or the name and address may be prepared with homemade labels or cut and paste lettering.
• Cancellation or postmark may show a different location than the return address.
• Hazardous mail may have excessive postage.
• Letter bombs may feel rigid, or appear uneven or lopsided.
• Package bombs may be unprofessionally wrapped with several combinations of tape used to secure the package and may be endorsed "Fragile-Handle With Care" or "Rush-Do Not Delay."
• Hazardous mail may have an irregular shape, soft spots or bulges.
• Hazardous mail may make a sloshing sound. Although some packaged devices may buzz or tick, mailed bombs generally do not.
• Pressure or resistance may be noted when removing contents from an envelope or package. If you are suspicious of a mailing and are unable to verify the contents with the addressee or sender.

RESPONSE PROCEDURES

• DO NOT OPEN the parcel.
• ISOLATE the mailing.
• EVACUATE the immediate area.
• REPORT the suspicious package, without worry about possible embarrassment if the item turns out to be innocent, to Tulane University Public Safety at 504-865-5200 (uptown); 504-988-5555 (downtown); or 985-871-6411 (primate center). University police will notify the Office of Environmental Health and Safety and the appropriate governmental authorities.
  

If you have questions about your mail service, please contact Tulane Mail Services 504-865-5706 for professional assistance.