About WaveMail

What is WaveMail?

When will WaveMail be implemented?

What internet browsers work with WaveMail?

What type of file attachments are allowed?

What happens to my WaveMail account when I graduate?

What happens to my WaveMail account if I stop taking classes for a year or so?

Can I reference entries in the Tulane Webmail (Exchange) Global Address List (GAL)?

I'm not receiving some of my email. What do I need to do?

Can I add/change alias addresses in WaveMail?

I forward my @tulane.edu email to Gmail, Yahoo, Hotmail or another email service. Will this forward still work?

How do I log into WaveMail?

Account Information

How do I change the name displayed for my account?

What is my WaveMail address?

What are the limits on WaveMail accounts?

I'm covered by HIPAA. Do I get a new WaveMail account?

I'm trying to send an email and get an error message that I have too many recipients.

I'm trying to send an email and get an error message that I can no longer send.

What is the naming convention for email addresses?

How do I change the Time Zone in WaveMail?

Email Setup

Can I still use an email client such as Outlook or Entourage to check WaveMail?

How do I migrate my Tulane email/calendar/contacts to WaveMail?

How do I configure my Smartphone?

Getting Started

What do I need to do in order to start using WaveMail?

Live@TU Features

Why do I have to enter my country, state, and zip code to use Live@EDU features?

Must I provide my year of birth to access the optional features such as the SkyDrive or the social network?

Where can I find out more on Windows Live SkyDrive?

Where can I find out more on Windows Live Photos?

Login and Password

What is my WaveMail User ID and Password?

I can't login to WaveMail.

If I reset my password directly on WaveMail will my password be reset for all other applications?

What are the WaveMail password requirements?

New Email Information

Why did Tulane select Microsoft Live@EDU?

Who tested the new email system before it was "live"?

Can I still access my Tulane Webmail (Exchange) account?

How long can I access my old emails on the Tulane Exchange system?

Why is the email system being migrated during the semester?

Privacy in WaveMail

I'm concerned with privacy; what steps can I take to ensure my privacy?

Spam Management

Can I turn off spam management?

How can I stop spam messages from collecting in my Inbox?