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Account Information

What is my Alumni Email for Life address?

Your Alumni Email for Life address will be: tulaneusername@tulanealumni.net where 'tulaneusername' is the username you specified when you filled out the Alumni Email for Life email request form on the Alumni site.

When you send email from your Alumni Email for Life account, the ‘from’ email address will indicate tulaneusername@tulanealumni.net.

What are the limits on Alumni Email for Life accounts?

The Alumni Email for Life mailbox is limited to 10 GB; once 9 GB are used, you will begin receiving warnings that your mailbox is reaching capacity.

The Skydrive is limited to 25 GB.

Alumni Email for Life does limit the total number of recipients that you can mail in one day to 500 recipients per day and the total number of messages that can be sent per minute to 30 messages per minute.

Please click here for more information regarding the limits on your Alumni Email for Life account.

I'm trying to send an email and get an error message that I have too many recipients.

You are only allowed 500 email recipients to whom you can send messages each day, and only 100 recipients per message. If you are emailing a group of recipients on a regular basis, please create a distribution list for that group. By using a distribution list, that list counts as only a single recipient.

For more information regarding the limits on your Alumni Email for Life email please click here.

I'm trying to send an email and get an error message that I can no longer send.

There is a daily limit of 500 total recipients to whom you can email. If you have not already emailed 500 recipients, then it is possible that someone else has obtained your username and password and is using your account to spam others. Have you accidentally responded to a phishing email recently? Please change your password to ensure that no one else can use your account in the future. For instructions on changing your password please click here.

For more information regarding the limits on your Alumni Email for Life email please click here.

What is the naming convention for email addresses?

Your email address is username@tulanealumni.net. Your username is the username you indicated when you filled out the Alumni Email for Life request form on the alumni site.

How do I change the Time Zone in Alumni Email for Life?

  1. Log in to http://outlook.com.
  2. Click Options.
  3. Select Settings, then Regional.
  4. The Current Time Zone is listed. Select the new one, click Save.

Tulane University, New Orleans, LA 70118 504-865-5000 website@tulane.edu