If a vehicle that is owned, leased or rented by or through the University is involved in an incident that results in personal injury and/or property damage (whether the vehicle was in motion, temporarily stopped, parked, or being loaded or unloaded), the incident must be reported to the Office of Insurance and Risk Management regardless of what property was damaged, who was hurt, where it occurred, or who was responsible. For both off-campus and on-campus incidents and accidents, there are several steps you should always take, as outlined below.
i. Take whatever steps are immediately necessary to render emergency medical care, salvage property, or reduce the further extent of the loss. If possible, do not disturb the evidence or hazard which caused the claim until the conditions are recorded.
ii. Report the accident at once to the local police department or highway patrol. Get the police item or report number, the police officer's name, badge number, and department. If the information provided at the scene does not have a telephone number, get a number where the police department can be called.
iii. Do not admit liability under any circumstances. In the stress of the moment, something might be said that can be incorrectly construed as admission of fault for an accident that might have been caused by another driver. Be courteous, be helpful, give aid as needed, but stop there.
iv. Complete the Automobile Accident Form (a copy should be kept in the glove compartment of all University vehicles) with all of the information while at the scene. Specify as many facts (not opinions) as you can that will help determine who was at fault. Note any objects that may have impaired your vision. Do not leave the scene without the name, address, phone number and insurance company of other drivers involved. Also note the time and precise location of the accident, as well as the description of the vehicles involved.
v. Get written driver and witness statements where possible. If you have a camera or a camera cell phone with you, take some pictures. The police may not take pictures and it will be beneficial to all parties involved if the accident scene and damages are documented.
vi. Report the accident to the Office of Insurance & Risk Management (504-865-5653) as soon as you can get to a phone. If it is after normal business hours and voice mail is on, LEAVE A MESSAGE and then contact the Department of Public Safety at 504-865-5200 or 504-865-5381. When you get back to campus, fax the Tulane Accident form and any written statements to the Office of Insurance & Risk Management (504-862-8766). You are also responsible for obtaining a copy of the police report (which should be available 10 working days after accident). When you receive the report, fax it to the Office of Insurance & Risk Management at the above number or mail it to 300 Gibson Hall.
vii. It is the responsibility of the department to get the University vehicle to a repair shop; if a repair shop has been designated by our claims administrator, then the department shall take the University vehicle to such designated repair shop.
i. Immediately report the incident to Public Safety at 504-865-5200. If there is an accident with injury they can call TEMS or the City's ambulance service to provide first aid and transportation to a hospital. The Office of Insurance & Risk Management cannot pay any on-campus claim without a Public Safety Report. Also, report the accident to the Office of Insurance & Risk Management (504-865-5653) as soon as you can get to a phone. If it is after normal business hours and voice mail is on, LEAVE A MESSAGE.
ii. Follow steps a, c, and g outlined above for off-campus accidents.
i. When the other driver is at fault, the Office of Insurance & Risk Management will contact the other driver's insurance carrier to initiate a claim for repair of the University vehicle, and will assist with any claims for payment of medical treatment for the driver or passengers of the University vehicle.
ii. In the event of an accident involving serious injury or death, the Sr. VP-Operations/CFO will be notified immediately.
i. When the Tulane driver is at fault, the Office of Insurance & Risk Management will notify the University's automobile liability insurance carrier and/or claims administrator, and will provide accident details and police report information. The Office of Insurance & Risk Management will also monitor the claim or claims to ensure prompt and appropriate resolution.
ii. The Tulane driver's department will be charged up to the first $2500 of the total amount incurred for any and all claims associated with the accident.
Office of Insurance & Risk Management, 324 Gibson Hall, New Orleans, LA 70118 504-865-5653 email@example.com