- Administrative Connections
- CATV2
- Enterprise Services
- Fee-based Services
- Information Security Office
- Information Technology Infrastructure
- Innovative Learning Center
- Innovative Technology and Support Services
- Instructional Media and Learning Spaces
- Printing
- Services
- Student Employment
- Technology Commons
- Technology Services Center
- Technology Training Opportunities for Tulane Faculty, Staff, and Students
- Tulane Cable Television System
- Web Services
- Wireless Services
Technology Services provides e-mail accounts to all Tulane faculty, staff, and students.
The primary mail system is WaveMail, a partnership with Microsoft's Office 365 environment.
Members of the Tulane community can access email via web browser (http://tulane.edu/email) or configure one of our supported clients, Outlook, Entourage, or Ximian Evolution.
More information on configuring these clients is available in the e-mail folder of the HelpU 24.7 site.
Tulane Access Accounts
Employees are entitled to one account, which will provide access to e-mail and other systems. This account is automatically created by the Forefront Identity Manager (FIM) when faculty and staff records are entered into the University's HR/Payroll system. Every employee will be entitled to one account/e-mail address. The departmental hiring manager is responsible for entering the personal information of the new employee into the HR/Payroll system.
Student accounts are created once a student has been entered into Banner as a matriculated student. Every matriculated student will be entitled to one account/e-mail address. The Admissions Office enters the personal information for the newly matriculated students into Banner.
Technology Services also runs a listserv server which hosts e-mail lists for faculty, staff, departments, and student organizations. To apply for a listserv list, fill out our listserv online application form. Distribution lists are also available through Tulane's Exchange server. For information about setting up a distribution list, please contact an agent at HelpU 24.7 or the listserv administrator, lists@tulane.edu.
Resource Accounts
Faculty and staff may request a resource account (for example, a conference room) by contacting Help Desk. The request must include the following information about the resource:
- The campus
- The building
- The department
- The room (if it is a conference room)
- The name and e-mail address of the resource administrator
- Whether the resource automatically accepts meeting proposals or not
The Help Desk agent will put in a ticket to a systems administrator, who will create the resource.
Alumni Email
Learn more about e-mail options for Alumni: http://tulane.edu/email/about-alumni-after.cfm
Email policies for WaveMail accounts
- Please visit the Microsoft web page for details: http://support.ts.tulane.edu/ics/support/default.asp?deptID=4258&task=knowledge&questionID=4979
Technology Services, Tulane University, New Orleans, LA 70118 -- End User Support: 1-866-276-1428 -- tulane@supportcenteronline.com