Many of you are already aware that the Windows XP operating system is being retired and will not be supported after April 2014. Any Windows XP machine that is connected to the Tulane network after this date represents a security risk to every machine connected to the network.
If you are still running Windows XP, it is imperative that you contact Technology Services so that we can plan for your upgrade. We must replace all installations of Windows XP before April 2014.
In most cases, a simple software upgrade is warranted, but older computers may have to be replaced. Technology Services will assess each department’s machines to determine whether an upgrade to Windows 7 or replacement of machines is recommended. If replacement is recommended, Technology Connection will help order new machines.
If you need to upgrade, please contact the Technical Support and Network Operations Center at firstname.lastname@example.org or submit a Service Request at this link through the Service Catalog.
For answers to Frequently Asked Questions, check our Windows 7 Upgrade page.
Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- email@example.com