Systems may become unavailable during the weekly maintenance window:
Sunday 6:00am-12:00pm
Network resources for Tulane campuses and community.
Blackboard Transact, which regulates many Splash Card swipe services, will be serviced Monday night, May 20, from 10:00 pm to 11:00 pm.
During this time, the following features will be unavailable:
Other systems will run in offline mode, with users having the same privileges as before the upgrade and should not affect a noticeable change:
Printing services: Pharos printers will continue to accept print requests and charges will be cached and reconciled when the upgrade is complete.
If any irregularities are noticed during the upgrade or afterwards, please call the Card Services Helpline (504) 481-2908
Blackboard Transact, which regulates many Splash Card swipe services, will be serviced Monday night, May 20, from 10:00 pm to 11:00 pm.
During this time, the following features will be unavailable:
Other systems will run in offline mode, with users having the same privileges as before the upgrade and should not affect a noticeable change:
Printing services: Pharos printers will continue to accept print requests and charges will be cached and reconciled when the upgrade is complete.
If any irregularities are noticed during the upgrade or afterwards, please call the Card Services Helpline (504) 481-2908
Blackboard Transact, which regulates many Splash Card swipe services, will be serviced Monday night, May 20, from 10:00 pm to 11:00 pm.
During this time, the following features will be unavailable:
Other systems will run in offline mode, with users having the same privileges as before the upgrade and should not affect a noticeable change:
Printing services: Pharos printers will continue to accept print requests and charges will be cached and reconciled when the upgrade is complete.
If any irregularities are noticed during the upgrade or afterwards, please call the Card Services Helpline (504) 481-2908
The network upgrades that were scheduled for 7am today, Monday, have been completed.
There will be a brief network outage Monday, May 20 during the service window of 7:00 am and 7:30 am.
Sunday, January 13 from 6:00 am to 7:00 am there will be maintenance at the Data Center. Switches will reboot after firmware upgrade, so all servers connected to ToR switches will lose network link during reboot.
System maintenance window February 3, 6:00 am to 8:00 am. All traffic that normally transits the firewall will be momentarily interrupted during this maintenance.
Due to network maintenance, Deming and the J. Bennett Johnston Health and Environmental Research Building (JBJ Building) will experience a network outage from 6:00 AM - 9:00 AM Saturday, February 23. Local contacts have been notified.
There will be network upgrades 9/22 6:00am-8:00am. This is a service affecting maintenance - the network at Tidewater will be unavailable during this change.
Friday night 11/16 from 10:00pm to 11:00pm there will be a temporary loss of network connectivity in the following buildings:
Blackboard Transact, which regulates many Splash Card swipe services, will be upgraded the evening of Wednesday, January 2, beginning at 4:30 pm and going though 10:00 pm.
During the upgrade, the following features will be unavailable:
Other systems will run in offline mode, with users having the same privileges as before the upgrade and should not affect a noticeable change:
Printing services: Pharos printers will continue to accept print requests but will hold them until the upgrade is complete.
If any irregularities are noticed during the upgrade or afterwards, please call the Card Services Helpline (504) 481-2908
Technology Services, Tulane University, New Orleans, LA 70118 -- End User Support: 1-866-276-1428 -- tulane@supportcenteronline.com