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Weekly Maintenance

Systems may become unavailable during the weekly maintenance window:


Sunday 6:00am-12:00pm


About: Printing

Printing systems across campuses.


Knowlege Base

Submit a Support Ticket

  • Contact: Technology Services
  • Email: help@tulane.edu
  • Phone: 1-866-276-1428

Current Status

 

3/7/14 1:30 PM

EBS systems operating normally

EBS systems operating normally

 

Recent System Notifications

 

3/7/14 1:30 PM

EBS systems operating normally

EBS systems operating normally

2/21/14 4:31 PM

EBS maintenance 8-9:00AM Sunday, February 23

On Sunday, February 23, 8am to 9am EBS, including TAMS and HCM, will be unavailable due to system maintenance.

2/21/14 6:28 PM

Cognos reporting unavailable of Sunday, February 23

Sunday, February 23, 7am to 1pm – Cognos reporting sourced from Banner will be unavailable due to Banner system maintenance.

Sunday, February 23, 2pm to 5pm – Cognos reporting sourced from the ODS will be down due to Banner system maintenance.

2/20/14 12:57 PM

Blackboard Transact Maintenance Sat., 4-6 AM

Blackboard Transact, which regulates many Splash Card services, will be serviced Saturday, February 22nd, from 4:00am to 6:00am.

During this time, the following features will be unavailable:
 - Nola Bucks transactions at off campus locations.
 - Card deposits within Gibson Online (eCard / eAccounts)
 - Vending machine purchases with Splash Money

Other systems will run in offline mode, with users having the same privileges as normal and should not see a noticeable change:
 - Door swipe access
 - Register Systems

Printing Services: Pharos printers will continue to accept print requests and charges will be cached and reconciled when the system is restored.

Please call the Card Services Helpline at (504) 481-2908 if you need assistance.


1/30/14 3:58 PM

All systems are functioning normally

All systems are operational and functioning normally

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu