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Technical Support and Network Operations Center
 
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Tulane Technology

If you are experiencing problems with technology on campus, we encourage you to submit a ticket to our help desk by calling 504-862-8888 or online at http://support.ts.tulane.edu. If you have a problem with technology on campus and you can't get it resolved, please call 504-644-8467 or email help@tulane.edu and one of our team leaders will respond directly to provide further assistance.


Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



5/22/15 4:28 PM

Many systems including Banner, Gibson, Kronos and EBS/HCM/TAMS unavailable, May 24

Many systems including Banner, Gibson, Kronos and EBS/HCM/TAMS unavailable, May 24 from 6:00 AM to 10:00 PM for scheduled maintenance

Charlie McMahon on CIO Talk Radio

Posted: 13 May 2015

Tulane Chief Technology Officer Charlie McMahon will be interviewed live on CIO Talk Radio on Wednesday, May 13 at 9:00 AM Central time. Listen in at this URL:

...more


Lync Online will transition to Skype for Business

Posted: 08 May 2015

Microsoft Lync users should be aware of an upcoming change - Lync will transition to Skype for Business within the next 30 days. You'll see a new look and feel and branding that reflects Skype for Business, but all of the features of Microsoft Lync will be retained.

...more


New Look and Feel for EBS Single Sign On Login Screen

Posted: 24 Apr 2015

There will be a new look and feel when you log in to EBS (TAMS and HCM) Single Sign On on Monday, April 27. Don’t let the new look throw you - just log in as you normally would using your Tulane username and password.

...more


Clutter filtering feature available in WaveMail

Posted: 16 Apr 2015

Tulane Wavemail users may get a service notification about "Clutter" - a feature that helps you clean up your email inbox. Don't worry - it's legit!

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 8888
Downtown: (504) 988-8888 or ext. 8-8888
Toll Free: (866) 276-1428

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu