Follow us on Twitter
Like Us on Facebook
RSS Announcements Feed
Technical Support and Network Operations Center
Microsoft Office ad
Tulane Technology

If you are experiencing problems with technology on campus, we encourage you to submit a ticket to our help desk by calling 504-862-8888 or online at If you have a problem with technology on campus and you can't get it resolved, please call 504-644-8467 or email and one of our team leaders will respond directly to provide further assistance.

Support Center Top 5


Password Maintenance

Forgotten, New, and Resets


Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors


myTulane and Blackboard

Go to myTulane
Learn about myTulane


Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)


Gibson Access

Faculty & Staff, Please Do Not Upgrade to Windows 10

Posted: 29 Jul 2015

Microsoft is releasing a free upgrade to Windows 10 through an automatic Windows update. In order to avoid any potential issues, we are recommending that Tulane faculty and staff not upgrade at this time. We are continuing to test Windows 10 compatibility with the software and systems in use across our campuses.


Tech Tips for Hurricane Season - 2015

Posted: 10 Jul 2015

Each year we update Technology Tips for Hurricane Season - a collection of helpful tips to keep your devices functioning in the event of a power outage during hurricane events.


What Tulane Parents Need to Know About Phishing

Posted: 26 Jun 2015

Phishing email scammers attempt to gain access to passwords and other valuable information by using social engineering techniques. The sender pretends to be an entity that the user knows or trusts. These messages always contain links or attachments that the attacker tries to fool the user into clicking or opening.


Charlie McMahon on CIO Talk Radio

Posted: 13 May 2015

Tulane Chief Technology Officer Charlie McMahon will be interviewed live on CIO Talk Radio on Wednesday, May 13 at 9:00 AM Central time. Listen in at this URL:


 Need Support?


Via Instant Answers
Online Knowledgebase

Via Phone
: (504) 862-8888 or ext. 2-8888
Downtown: (504) 988-8888 or ext. 8-8888
Toll Free: (866) 276-1428

Via E-mail

Via Live Chat and Online Request


Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 --