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Technical Support and Network Operations Center
 
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Tulane Technology

If you are experiencing problems with technology on campus, we encourage you to submit a ticket to our help desk by calling 504-862-8888 or online at http://support.ts.tulane.edu. If you have a problem with technology on campus and you can't get it resolved, please call 504-644-8467 or email help@tulane.edu and one of our team leaders will respond directly to provide further assistance.


Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



Tue Pham is Awarded 2014 President's Staff Excellence Award

Posted: 16 Dec 2014

Congratulations to Tue Pham of Technology Services on being awarded the 2014 President's Staff Excellence Award!

...more


LDAP access is back online

Posted: 10 Dec 2014

A number of systems requiring LDAP login were unavailable this morning. Access to all of these systems is now available.

...more


Hunter Ely in Educause Review Online

Posted: 01 Dec 2014

Tulane Chief Information Security Officer Hunter Ely and fellow cybersecurity experts weigh in on privacy, federated identity, multi-factor authentication, OpenId and other information security hot topics in Educause Review's "Evolution and Ascent of the CISO."

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 8888
Downtown: (504) 988-8888 or ext. 8-8888
Toll Free: (866) 276-1428

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu