Technology Services provides e-mail accounts to all Tulane faculty, staff, and students.
The primary mail system is WaveMail, a partnership with Microsoft's Office 365 environment.
Members of the Tulane community can access email via web browser (http://tulane.edu/email) or configure one of our supported clients. Search "Wavemail" or "email" in the Knowledge Base at https://tulane.service-now.com/kb/ for details.
Tulane Access Accounts
Employees are entitled to one account, which will provide access to e-mail and other systems. This account is automatically created by the Forefront Identity Manager (FIM) when faculty and staff records are entered into the University's HR/Payroll system. Every employee will be entitled to one account/e-mail address. The departmental hiring manager is responsible for entering the personal information of the new employee into the HR/Payroll system.
Student accounts are created once a student has been entered into Banner as a matriculated student. Every matriculated student will be entitled to one account/e-mail address. The Admissions Office enters the personal information for the newly matriculated students into Banner.
Technology Services also runs a listserv server which hosts e-mail lists for faculty, staff, departments, and student organizations. To apply for a listserv account, visit https://tulane.service-now.com and click on "Accounts." Scroll down to "Listserv Account" and fill out the required information.
Distribution lists are also available through Tulane's Exchange server. For information about setting up a distribution list, please contact an agent at the Technical Support and Network Operations Center at firstname.lastname@example.org.
Faculty and staff may request a resource account (for example, a conference room) by contacting the Technical Support an Network Operations Center at email@example.com. The request must include the following information about the resource:
The Technical Support and Network Operations Center agent will put in a ticket to a systems administrator, who will create the resource.
Learn more about e-mail options for Alumni: http://tulane.edu/email/about-alumni-after.cfm
Email policies for WaveMail accounts
Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- firstname.lastname@example.org