Weekly Maintenance
Systems may become unavailable during the weekly maintenance window:
Sunday 6:00am-12:00pm
About: Videoconferencing
Videoconferencing resources across campuses.
- Contact: Technology Services
- Email: tulane@supportcenteronline.com
- Phone: 1-866-276-1428
Current Status
Videoconferencing System Maintenance June 17-19
Technology Services will be performing maintenance on the university's Cisco/Tandberg videoconferencing infrastructure on Monday, June 17-Wednesday, June 19 from 8:00am-5pm CST. During this period, the Jabber Video (Movi) desktop videoconferencing client and the following videoconferencing room systems will not be available for making video calls:
- 1338 Audubon Conference Room
- School of Medicine Room 6001
- Primate Center Polycom system
- Gibson Hall Room 129
- Madison Campus Conference Room
- Biloxi Campus Classroom 9
- CIPR Conference Room
This maintenance will not affect AccessGrid/IOCOM videoconferencing systems. Normal operations will resume after the maintenance is complete.
If you have already scheduled a videoconference event during this period, please contact Don Elbers (delbers@tulane.edu) so that the maintenance schedule can be adjusted.
Recent System Notifications
Videoconferencing System Maintenance June 17-19
Technology Services will be performing maintenance on the university's Cisco/Tandberg videoconferencing infrastructure on Monday, June 17-Wednesday, June 19 from 8:00am-5pm CST. During this period, the Jabber Video (Movi) desktop videoconferencing client and the following videoconferencing room systems will not be available for making video calls:
- 1338 Audubon Conference Room
- School of Medicine Room 6001
- Primate Center Polycom system
- Gibson Hall Room 129
- Madison Campus Conference Room
- Biloxi Campus Classroom 9
- CIPR Conference Room
This maintenance will not affect AccessGrid/IOCOM videoconferencing systems. Normal operations will resume after the maintenance is complete.
If you have already scheduled a videoconference event during this period, please contact Don Elbers (delbers@tulane.edu) so that the maintenance schedule can be adjusted.
Videoconferencing Status Update
All videoconferencing systems are operational and functioning normally.
Videoconferencing Back Online
The Cisco videoconferencing maintenance is complete and all systems are operational.
Planned Videoconference maintenance Aug 21
Technology Services will be performing maintenance on the university's Cisco/Tandberg videoconferencing infrastructure on Tuesday, August 21 from 1:00pm-5pm CDT. During this period, the Jabber Video (Movi) desktop videoconferencing client and the following videoconferencing room systems will not be available for making video calls:
- Central Building Room 101
- 1555 Poydras Room 1438
- School of Medicine Room 6001
- Primate Center Polycom system
- Gibson Hall Room 129
- Madison Campus Conference Room
- Biloxi Campus Classroom 9
This maintenance will not affect AccessGrid/IOCOM videoconferencing systems. Normal operations will resume after the maintenance is complete.
If you have already scheduled a videoconference event during this period, please contact Don Elbers (delbers@tulane.edu) so that the maintenance schedule can be adjusted.
Videoconferencing Back Online
The Cisco Jabber Video (Movi) videoconferencing server is back online.
Videoconferencing Outage
We are observing an issue with Cisco Jabber Video (Movi) where users are unable to sign in to the client. We are currently investigating the issue.
Jabber Video (Movi) Sign-in resolved
The sign-in issue with Jabber Video (Movi) has been resolved. Videoconferencing is operational and operating normally.
Cisco Jabber Video (Movi) sign-in
There is issue with Cisco Jabber Video (Movi). Users are unable to sign in.Technology Services is investigating the issue.
Cisco/Tandberg videoconferencing
Scheduled maintenance on the university's Cisco/Tandberg videoconferencing system is now complete. All videoconferencing systems are functional and operating normally.
Cisco Videoconferencing Infrastructure Maintenance
Technology Services will be performing maintenance on the university's Cisco/Tandberg videoconferencing infrastructure on Monday, April 30 from 8:00am-2pm CDT. During this period, the Jabber Video (Movi) desktop videoconferencing client and the following videoconferencing room systems will not be available for making video calls:
- Central Building Room 101
- Telecommunications Building Room 101
- 1555 Poydras Room 1438
- School of Medicine Room 6001
- Primate Center Polycom system
This maintenance will not affect AccessGrid/IOCOM videoconferencing systems. Normal operations will resume after the maintenance is complete.
If you have already scheduled a videoconference event during this period, please contact Don Elbers (delbers@tulane.edu) so that the maintenance schedule can be adjusted.
Technology Services, Tulane University, New Orleans, LA 70118 -- End User Support: 1-866-276-1428 -- help@tulane.edu