shadow_tr
Follow us on Twitter
Like Us on Facebook
RSS Announcements Feed


Recent Systems Notices


6/14/13 3:43 PM

Videoconferencing System Maintenance June 17-19

Technology Services will be performing maintenance on the university's Cisco/Tandberg videoconferencing infrastructure on Monday, June 17-Wednesday, June 19 from 8:00am-5pm CST.  During this period, the Jabber Video (Movi) desktop videoconferencing client and the following videoconferencing room systems will not be available for making video calls:

  • 1338 Audubon Conference Room
  • School of Medicine Room 6001
  • Primate Center Polycom system
  • Gibson Hall Room 129
  • Madison Campus Conference Room
  • Biloxi Campus Classroom 9
  • CIPR Conference Room

This maintenance will not affect AccessGrid/IOCOM videoconferencing systems.  Normal operations will resume after the maintenance is complete.

If you have already scheduled a videoconference event during this period, please contact Don Elbers (delbers@tulane.edu) so that the maintenance schedule can be adjusted.

6/14/13 3:39 PM

Banner Maintenance

Banner will be unavailable Sunday, June 16th from 8am to 9am due to system maintenance. Both Banner and Gibson will be unavailable.

6/14/13 1:13 PM

myTulane/Blackboard

myTulane/BlackBoard is operational and functioning normally. 

 

6/13/13 11:35 AM

myTulane/Blackboard LMS Update

The Blackboard data center in Northern Virginia may be experiencing severe weather.  Blackboard has taken all necessary precautions to prevent loss of service to myTulane/Blackboard LMS, but users should be aware of the possibility.

6/11/13 2:04 PM

WaveMail Update

Technology Services continues to work with Microsoft to resolve WaveMail issues. Users still experiencing connectivity problems should reboot their computers.

6/11/13 11:30 AM

WaveMail Update

Technology Services has redirected IPV6 traffic to IPv4 in order to remedy connectivity problems.

6/11/13 9:35 AM

WaveMail Connectivity Issues

We are experiencing issues with email connectivity at present. Technology Services is aware and working with Microsoft to resolve.

6/6/13 3:40 PM

WaveMail Issues Resolved

All outstanding WaveMail issues have been resolved. WaveMail is functioning normally.

To report new issues, please contact the Help Desk at help@tulane.edu or phone:
(504) 862-8888 or ext. 8888 Uptown
(504) 988-8888 or ext. 8-8888 Downtown
Toll Free (866) 276-1428

6/6/13 12:18 PM

Wavemail Connectivity Issues

We are experiencing issues with email connectivity at present. Technology Services is aware and working with Microsoft to resolve.

5/24/13 1:13 PM

Network Upgrades Early Monday Morning

 There will be a brief network outage Monday, May 27 during the service window of 8:00 am and 8:30 am.

Technology Services, Tulane University, New Orleans, LA 70118 -- End User Support: 1-866-276-1428 -- help@tulane.edu