Technology Services provides information technology services that meet the needs of the Tulane University community and enables Tulane’s mission by delivering technology solutions that support achieving institutional goals and objectives.
Charlie McMahon, Vice President for Information Technology & Chief Technology Officer
Campus IT and Academic Computing (CITAC) serves as the campus customer support organization. These services include the traditional technology support activities such as the IT Service Center, Blackboard, research computing support and vendor relationship management.
Vacant, Assistant Vice President for Campus IT & Academic Computing
Software Application Services serves as the university’s enterprise information systems organization. These services include running the Banner and TAMS systems as well as multiple other applications and databases.
Mary Walsh, Assistant Vice President Software Application Services
Information Security Office serves as the university’s IT security and business continuity organization. These services include policy review and enforcement; and computer, data, and administrative applications security related services.
Hunter Ely, Chief Information Security Officer, Technology Security Services
Tulane’s Infrastructure Services provides the backbone for Tulane’s technology strategy, including the operation of several data centers at multiple sites, enterprise level application and web hosting, business continuity planning, building and managing the voice and data network both wired and WIFI, and providing secure Unix based hosting for key enterprise data. Key applications include mail servers, authentication/domain servers, file servers, web and media servers, and back-end database servers.
Lieu Tran, Assistant Vice President Technology Infrastructure Services
Network Operations and Support Center monitors network and systems throughout Technology Services infrastructure.
Allie Hopkins, Director, Tech Support/Network Operations Center
Technology Administrative Services serves as the internal support organization for Technology Services. These services include financial and staffing issues as well as other organizational support activities.
Pat Wilks Simoneaux, Director of Technology Administrative Services
Pat Wilks Simoneaux
Danmei (Grace) Cai
Sharon (Cheng) Haskins
Budd Hirons Jr.
William "Randy" Kitchens
William (Bill) Rachal
David E. Robinson
Karanjit (KJ) Singh
Technology Services, Tulane University, New Orleans, LA 70118 -- End User Support: 1-866-276-1428 -- email@example.com