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Technical Support and Network Operations Center
 
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Tulane Technology

If you are experiencing problems with technology on campus, we encourage you to submit a ticket to our help desk by calling 504-862-8888 or online at http://support.ts.tulane.edu. If you have a problem with technology on campus and you can't get it resolved, please call 504-644-8467 or email help@tulane.edu and one of our team leaders will respond directly to provide further assistance.


Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



Apple OSX Yosemite and Encryption

Posted: 17 Oct 2014

Tulane's Information Security Office is always excited to hear about developments in popular products such as Apple's new operating system, Yosemite. We look forward to learning about new advancements these companies will bring to our computing experience.

...more


Tech Week Winners 2014

Posted: 07 Oct 2014

Tulane students, faculty and staff enjoyed another week of technology last week as TS sponsored the first ever Tech Week. An outgrowth of Tech Day, this week-long celebration of educational technology was expanded this year in order to accommodate attendance at more of the demos. As usual there was plenty of tech, learning, fun, and prizes.

...more


TSNOC phone number is now available

Posted: 01 Oct 2014

Update: the main phone number to reach the TSNOC (Technical Support and Network Operations Center) is now available (The number was out of service for live calls for a number of hours on 10/1/2014). Users may now call in for help with technical issues.

...more


Tech Week is here!

Posted: 23 Sep 2014

Tech Week is finally here! If you haven't checked out a workshop or demo see training.tulane.edu . For all Tech Week details see techweek.tulane.edu

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 8888
Downtown: (504) 988-8888 or ext. 8-8888
Toll Free: (866) 276-1428

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu