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Technical Support and Network Operations Center
 
Tulane Technology

If you are experiencing problems with technology on campus, we encourage you to submit a ticket to our help desk by calling 504-862-8888 or online at http://support.ts.tulane.edu. If you have a problem with technology on campus and you can't get it resolved, please call 504-644-8467 or email help@tulane.edu and one of our team leaders will respond directly to provide further assistance.


Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Register a Wireless Device

https://tuwac.tcs.tulane.edu



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



Adobe's Creative Cloud comes to Tulane

Posted: 04 Jul 2014

Soon Tulane students, faculty and staff will have access to the Creative Cloud, a suite of software for image design, print and web publishing, video and audio editing, and more. Tulane has signed a three-year agreement with Adobe Systems to make Adobe Creative Cloud available to all faculty and staff for use on university-owned machines and public machines. Students will be able to use Creative Cloud applications on any publicly available machine (such as those in computer labs and Technology Commons).

...more


Farewell, Aaron Graves

Posted: 25 Jun 2014

Join us in saying farewell to Aaron Graves, a Technology Services network engineer. Aaron is taking a position at EATEL to be a part of their network engineering team. He has been with Technology Services since 2011 as a senior network engineer, during which time he designed and deployed the data center, firewall, and core networking topologies.

...more


McAfee Agent Upgrade to version 4.8

Posted: 16 Jun 2014

Technology Services has upgraded our McAfee EPO Management Server to version 5.0 and our McAfee Agent to version 4.8. This upgrade applies to McAfee Anti Virus software running on University-owned computers. While a number of these systems were automatically transferred and updated, there are a number of systems that still need to be updated.

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 8888
Downtown: (504) 988-8888 or ext. 8-8888
Toll Free: (866) 276-1428

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu