Bob Feiner joined Dell in 1999 and serves as Vice President of Dell's $600MM Global Deployment and Field Services business. In this role he leads an organization of over 1,500 team members and 20,000 contractors and is responsible for onsite services, field deployment, global command centers, configuration services, installations, and asset recovery services which support customers in over 140 countries.
In leading the Global Deployment and Field Services organization, he is responsible for managing its P&L, leading the execution of Dell’s onsite and deployment service offerings as well as setting the overall strategy for the business.
His previous experience at Dell includes leading Global Field Services (2010), managing Americas Enterprise technical support (2007), growing Enterprise Field Delivery (2004) and building the first of what would become five global Enterprise Command Centers (2001).
Prior to Dell, Bob was a management consultant in Ernst & Young’s Supply Chain management practice. He also held a variety of roles in the energy industry. Bob has a Master of Business Administration degree from the University of Texas–Austin, 1997 and has a Bachelors of Science in Mechanical Engineering from Tulane University, 1991.
and Field Services
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