shadow_tr
Follow us on Twitter
Like Us on Facebook
RSS Announcements Feed


Technical Support and Network Operations Center
 
TechWeek-Button-Ad
Tulane Technology

If you are experiencing problems with technology on campus, we encourage you to submit a ticket to our help desk by calling 504-862-8888 or online at http://support.ts.tulane.edu. If you have a problem with technology on campus and you can't get it resolved, please call 504-644-8467 or email help@tulane.edu and one of our team leaders will respond directly to provide further assistance.


Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Register a Wireless Device

https://tuwac.tcs.tulane.edu



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



Welcome Back, Students!

Posted: 10 Sep 2014

Now that you’re all settled in, here’s more about info getting help with campus technology.

...more


Mike Griffith Earns Doctorate

Posted: 18 Aug 2014

Mike Griffith, Technology Services' Faculty Technology Coordinator and Adjunct Professor, has earned his Ph.D. in English with a focus on Modern Literature and and Cultural Studies. 

...more


Phishing alert

Posted: 14 Aug 2014

Users should be aware that an email message with the subject line "Tulane Webmail Alert Notice" is a phishing attempt, and the message should be deleted. This message is particularly tricky because the sender's address appears to be "website@tulane.edu."

...more


Tech Tips for Hurricane Season 2014

Posted: 01 Aug 2014

As we approach the most active part of hurricane season, we all have to be prepared. Whether we have to evacuate, shelter in place or experience no hurricane-related activity at all, it's best to plan ahead. For overall hurricane preparedness see http://tulane.edu/emergency/preparedness/hurricane-procedure.cfm and http://emergency.tulane.edu/ and http://nola.gov/ready/. See below for our suggestions for making sure your tech devices are part of your overall hurricane preparedness routine. Staying connected is important, and you can mitigate the effects of a power outage on connectivity if you prepare.

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 8888
Downtown: (504) 988-8888 or ext. 8-8888
Toll Free: (866) 276-1428

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 1-866-276-1428 -- help@tulane.edu